Shipping policy

Processing times

Orders are prepared and dispatched from Aix-en-Provence, France, within 72 working hours (most often within 24 to 48 hours).

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Delivery times

Estimated delivery times are as follows:

France: 2 to 5 working days (after dispatch)

These times may vary depending on the carrier and during periods of high demand.

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Shipping costs

Shipping is free within mainland France on orders of €25 or more. Below this threshold, and for all other destinations, shipping costs are calculated at checkout based on the weight of the order and the delivery address. The exact amount is displayed before payment is confirmed.

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Order tracking

A tracking number is sent by email as soon as your order is dispatched.

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Delivery problems

If your parcel is lost or delayed, please contact us at contact@ubedia.com so that we can resolve the situation.

Sender: Ubedia — SARL AJIRO, Immeuble Hemiris, 115 rue Claude Nicolas Ledoux, 13290 Aix-en-Provence, France.